I’m Jason Sutherland, a Product Manager with an extensive background in design and strategy.

Bridging the gap between business goals focused on user needs and bringing cross-functional teams together to ship impactful world class products is my specialty.

Core Skills:

• Product Strategy & Roadmapping
• Agile / Scrum Team Leadership
• User Research & UX/UI Collaboration
• Data Analysis & Experimentation
• Go-to-Market Planning

Toolkit:

• Figma
• Adobe Creative Suite
• Jira / Confluence
• Google Analytics
• Miro
• CSS

Career Highlights

United States Postal Service — Systems & Communications Specialist
Current · San Francisco, CA
Shaping national communication standards and auditing software systems with a focus on scalable, user-friendly design — applying conversational frameworks to enterprise environments.

OJO Labs — Senior Product Director / Hybrid PM
2020 – 2023 · Austin, TX / San Mateo, CA
Directed cross-functional product strategy and integrated machine learning + conversational chatbot features into both B2B and B2C apps, laying the groundwork for scalable LLM-driven experiences.

Mitsui & Co. — Principal Product Designer
2017 – 2020 · San Mateo, CA
Specialized in mobile applications with an emphasis on user-centric interaction models. Introduced structured UX research practices that later informed conversational product designs.

Recruit Holdings — Senior UX/UI Designer
2014 – 2017 · San Mateo, CA
Advanced a national real estate portal with a mobile-first approach, optimizing product loops and testing — early experience in designing interactions that anticipate the logic of today’s AI-driven conversations.

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